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Terms of Service

Privacy Policy

Last Updated: 18th March 2025

 

At Aluminum Mansion Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and subscription-based consulting services.

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1. Information We Collect

  • Personal Information: When you subscribe, we collect your name, email address, payment details, and contact information.

  • Usage Data: We may collect data on how you interact with our website and services to improve user experience.

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2. How We Use Your Information

  • To provide and improve our consulting services.

  • To communicate with you regarding your subscription, updates, and support inquiries.

  • To process payments securely.

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3. Payment Security

  • Our website is powered by Wix.com, which uses secure payment methods to protect customer transactions.

  • We offer a PayPal payment portal to ensure all transactions are 100% secure and safe.

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4. Data Protection & Security

We implement strict security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

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5. Third-Party Services

We may use third-party payment processors or analytics tools, which have their own privacy policies.

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6. Your Rights

You may request to access, update, or delete your personal information by contacting us at chucky@ams.parts.

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7. Independent Status

Aluminum Mansion Services is an independent entity and is not affiliated with Airstream Inc.

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By using our services, you consent to this Privacy Policy.

Terms & Conditions

Last Updated: 18th March 2025

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Welcome to Aluminum Mansion Services! By subscribing to our consulting services, you agree to the following terms:

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1. Service Overview

  • We provide online consulting for Airstream owners who need DIY repair assistance.

  • We do not offer on-site services or physically repair vehicles.

  • Our service is available 24/7, and we will respond to support requests as soon as possible.

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2. Subscription & Payment

  • We offer 3-month, 6-month, and 12-month subscriptions.

  • Subscriptions are billed upfront and are non-refundable (see Refund Policy below).

  • Subscriptions are set to auto-renew unless canceled by the customer before the renewal date.

  • Payments are processed securely through Wix.com’s secure payment system and PayPal.

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3. No Guarantee of DIY Fixes

  • Our advice is based on experience and industry knowledge, but some issues may require professional repair.

  • We will provide the most affordable and efficient guidance, but we do not guarantee that a DIY fix will always be possible.

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4. No Affiliation with Airstream Inc.

  • Aluminum Mansion Services is an independent company and is not affiliated with Airstream Inc.

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5. Limitation of Liability

  • We are not responsible for any damages resulting from DIY repairs performed based on our advice.

  • Users assume all risk when attempting repairs.

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By using our services, you agree to these Terms and Conditions.

Refund Policy

Last Updated: 18th March 2025

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At Aluminum Mansion Services, we provide expert consulting to assist Airstream owners in diagnosing and resolving issues through DIY methods. Due to the nature of our services, we do not offer refunds on subscriptions.

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1. No Money-Back Guarantee

  • We strive to provide accurate and effective advice, but some repairs may require professional assistance beyond DIY solutions.

  • If a DIY repair is not possible, we will guide you through the most cost-effective and efficient steps to address your issue.

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2. Subscription Fees are Non-Refundable

  • All 3-month, 6-month, and 12-month subscription payments are final.

  • No refunds or partial reimbursements will be issued for unused subscription periods.

  • Subscriptions auto-renew unless canceled by the customer before the renewal date.

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3. Secure Payment Processing

  • All payments are securely processed through Wix.com’s secure system and PayPal, ensuring 100% safe transactions.

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4. Exceptional Cases

Refunds may be considered only in cases of billing errors or duplicate charges. If you believe there was an error, please contact us at [EMAIL] within 7 days of the charge.

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By subscribing, you acknowledge and agree to this Refund Policy.

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